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This swimming pool pump is made with heavy-duty, corrosion-proof construction. The stainless steel motor shaft is constructed with a reinforced thermoplastic body for longer life and durability. Advanced engineering provides high efficiency and minimal noise. This wonderful swimming pool pump will surely keep your above ground and inground pools clean. Please connect only to a grounding type receptacle protected by a ground-fault circuit-interrupter (GFCI). To reduce the risk of electric shock, install at least 10 feet from the inside walls of a pool. Do not use an extension cord. This pump is for use with permanently installed pools only-Do not use with storable pools. Our machine does not allow you to disassemble the cable. This product is the highest standard of UL certification. If you wire it yourself, the machine will not work properly. Thank you for your cooperation. 1, The Pump Pressure is low; The Pump loses Pressure after being energized; Pump is running, But no water coming out. Causes: The pump head is not filled with water, causing the pump to run without water. During the installation process of the pump, the inlet and outlet pipes are not tightly sealed, and the air leaks inside the pump head. During the operation, the air inside the pump head is pulled in, resulting in insufficient internal pressure, weak pump pressure, no pressure on the pump, no water. When pumping water, the pump head is filled with water; the pump head transparent cover is tightened; the water pumpinlet and outlet joints are installed, and the raw material belts are tightened when the pipes are installed to prevent air leakage at the joints of the pipes. Before pumping, the pump head should be filled with water. Inlet and outlet joints wrapped around the raw material tape, beware of leaks. Tightening when installing the inlet and outlet, beware of leaks. The pump head transparent cover is tightened to prevent air leakage and water seepage 2, Pump motor trip Causes: 1, The water pump motor enters water or pump operating environment is excessively humid, and causing the motor to short-circuit and burn. 2, The pump prevents the inlet from entering the water and burns the motor 3, There is Water in The Pump Causes: Our company carries out a full inspection (pumping) of the water pump, and it might result in some package still leave some water in it, It is normal. 4, The Pump stop working suddenly. Causes: Our company’s products are equipped with temperature protection device, when the motor temperature is too high, the temperature protection device will start, It will stop pump working, if the motor is shut down in the normal operation process, generally there is foreign matter inhalation in the pump, resulting in the impeller stuck, motor temperature rise, pump stop working. Solution: Clean up the waste inside the filter screen of the water pump regularly to prevent the waste foreign matter from flowing into the water pump to jam the impeller. Disassemble the pump body, clean up the foreign matter on the back of the pump body to ensure that there is no foreign matter blocking the impeller, and re-assembly can be reused. The foreign matter of the pump impeller and the diffuser is matched with the foreign matter, causing the impeller to be stuck and cleaning the foreign matter. Horsepower : 2.0 HP. Temp : 104 Degree Fahrenheit (40 Degree Celsius). Hmax : 15.5 Meter. Internal Thread diameter : NPT 1.5. External Thread diameter : G2.25. Certification : CSA and ETL. 1 x 2.0HP Dual voltage Swimming Pool Pump. This Swimming Pool Pump has a ETL/CSA Certification to ensure recognized Standards for Safety. High performance, energy saving motor with stainless steel shaft could stand wear and tear. Thermally protected motor for greater protection and longevity. Extra-large debris basket keeps pool maintenance to a minimum, letting you enjoy your pool more, while the clear cover lets you see exactly when the basket needs cleaning. Easy start up fill pump with water upon first use to prevent motor from overheating. Transparent cover helps to judge if the basket needs clean or not. Massive strainer basket holds extra capacity. Suggested Installation: 24″-26″ sand filter and above-ground pools. 304 grade stainless steel motor shaft, Powerful Pool Pump heavy-duty, high-performance motor with air-flow ventilation for quieter, cooler operation. Strainer basket to minimize how often you have to empty it. See-through strainer cover for a fast and easy check of the strainer. Easy-thread strainer housing ring makes cover removal extremely easy. Dependability with carborundum and graphite mechanical seals and components molded of corrosion-proof, reinforced thermoplastic. Convenient drain plug makes winter maintenance easy. High Efficiency Impeller maximize flow and reduce noise while the energy efficient motor with commercial-grade frame; Internal Inlet Fitting: 1.5″ NPT (fit for 1.5″ male threaded adapter). Please contact our customer service team immediately if. You changed your mind and wish to request a return. Your product was damaged during transit. Please do not return or post items before obtaining instructions from us. This also applies to orders cancelled while in transit. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return. We will require a picture of the damaged part for verification. We seeks to sell the greatest value products on the market. These items should be of an acceptable quality, fit for purpose, and matching their description. We have a highly experienced engineering and technical team who specialise in researching and developing all our products. We benchmark our products against high standards and that’s why our customers keep coming back.